1.Does my shuttle or private transfer drop me at the door of my accommodation?

Yes, we drop you off at the address indicated in your reservation.

2. How do I locate my driver or vehicle?

Once you have completed your booking, we will email you giving you exact instructions for meeting your driver or vehicle.

3. Airport - What happens if I cannot find my driver at the airport?

Firstly call the telephone number as per your booking confirmation, where our advisors will direct you to your driver.

4. Can I change the date of my transfer?

Yes, subject to availability and our terms and conditions.

5. The Transfer - How do I confirm my pickup time from the hotel?

If you have a return transfer booked this will normally be confirmed to you prior to departure by phone

6. .What currency are your rates in?

All prices are quoted and charged in (ZAR) South African Rands

7. Is the transfer direct or do we stop en route?

All transfers offered by AfriCoast Tours are direct, door-to-door.

8. Does the driver speak English?

All AfriCoast Tours drivers speak English.

9. Airport - How long will I have to wait at the airport? What about flight delays?

Your private transfer will normally be at the airport for the scheduled arrival time of your flight. We monitor flight arrival times so as to be waiting for you when you arrive.

10. I have lots of luggage, a mountain bike, electric wheel chair etc. Will there be room?

Each passenger has an obligation to inform us of such items by email or fax and we will make the necessary arrangements. However extra charges may be applicable.